At <URL> we want you to be completely happy with your purchase, if you do not like it or do not like it or it is defective or does not match the product of your order, you have the right to ask for the replacement of the product to another number and / or in another color. For the replacement process, the maximum return time is up to <NUMBER> calendar days from the date of receipt.
If you wish to cancel your order and if the product has not been shipped, you should contact the Customer Service Department at <TELEPHONE NUMBER> or E-mail <COMMUNICATION EMAIL>. If your order has been shipped, you can return it with the same courier without refund (Free).
You have the right to return within 14 calendar days the product you received, justifying the reason for returning it. The returned product should be in its original condition and will not be charged for its return.
To return a product, you will need to fill in and send the relevant return form returned with the product and the retail receipt.
Money is refunded in the same way the payment was made, within one week of the date we received the product.
In case of cash on delivery, our company will deposit the amount of money into an account that you will indicate to us.
Product returns are not accepted in: ...
Right Replacement within <NUMBER> days
To perform the replacement, the following steps must be taken within <NUMBER> of days:
1. Deliver the product and fill in the return form with all the necessary information to enable product return to be accepted, but at the same time there may be a possible change in color / number or other kind. If replacement is not possible due to unavailability of the requested product, we will contact you to offer you alternatives.
2. The product you will return should not be used and be in its original packaging.
If the product meets the above criteria, you can freely send it back to a replacement or a refund.
If the aforementioned conditions are not met, then the product will be refunded at your own expense.
For returns from Cyprus and abroad, shipping costs are heavy for the returning person.
Please contact our customer service for more clarifications at <TELEPHONE NUMBER>.